NikSoft

Business Analyst/Trainer

US-VA-Alexandria
6 days ago
ID
2017-1172
# of Openings
2
Category
Information Technology

Overview

NikSoft Systems Corporation is a recognized Information Technology solutions provider. Founded in 1998 and based in Reston, Virginia, NikSoft is a CMMI Level 3 Certified company with an established reputation for excellence and on-time delivery with a consistently high customer satisfaction rating from its Federal Government and private consulting contracts.

Responsibilities

  • Work with the business users and the development staff on a daily basis to educate and make the end users aware of the various functionality available in various applications
  • Act as liasion for the various applications making business users aware of the broad spectrum of capabilities
  • Work with the business users on a daily basis to help them to perform their daily functions using the IT systems
  • Facilitate interactions between end users and developers
  • Ability to master the new technology and then effectively deliver that knowledge to business end user/customer teams
  • Ability to interact with wide range of customers daily
  • Ability to support both structured and ad hoc customer training
  • Comfortable presenting materials and answering questions in both classroom and one-on-one settings
  • Enthusiastic attitude with excellent verbal and written communication and analysis skills
  • Ability to work independently within a small team environment
  • Ability to multitask effectively and complete basic tasks beyond title-specific responsibilities

Qualifications

  • Bachelor’s in Engineering, Business, or Communication and 3-5 years of related experience
  • Experience as Business Analyst, Intel Analyst or a Software Product Trainer
  • Experience with technical training
  • The position requires US Citizenship and ability to obtain and maintain a CBP/DHS background investigation
  • Excellent verbal and written communication skills with the ability to manage a training program consisting of various tools, procedures and technologies
  • Excellent organizational skills and attention to detail with the ability to maintain focus on a complex task

 

 

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