NikSoft

Technical Writer

US-VA-Falls Church
3 weeks ago
ID
2017-1304
# of Openings
1
Category
Information Technology

Overview

NikSoft Systems Corporation is a recognized Information Technology solutions provider. Founded in 1998 and based in Reston, Virginia, NikSoft is a CMMI Level 3 Certified company with an established reputation for excellence and on-time delivery with a consistently high customer satisfaction rating from its Federal Government and private consulting contracts.

Responsibilities

The ideal candidate must have demonstrated experience in developing detailed technical Standard Operating Procedures (SOP), training documentation, policies, and policy instructions to support complex IT environments and applications. Candidates must also have previous work experience associated with developing System Development Lifecycle (SDLC) documentation.  The primary responsibilities of the technical writer include:

  • Interact with Senior Engineers, Program Managers, and Project Managers to capture and record all required detailed information needed to support IT systems development through operations and maintenance.
  • Developing standardized documentation templates focused on SLDC and other relevant documents or artifacts.
  • Developing SOPs and policies to include procedure steps, assignment of responsibility, expected durations, task detail.
  • Interacting with other external stakeholder agencies and organizations as well as application owners.

Qualifications

CORE EXPECTATIONS:

  • Strong editing and writing skills
  • Must have demonstrated proven experience in developing a variety of detailed IT-related policies, SOPs, training material, and other documents.
  • Must possess excellent oral communication and writing skills to facilitate communications with key external stakeholders, application owners, and leadership.

TECHNICAL SKILLS & EDUCATION REQUIRMENTS:

  • Bachelor’s Degree
  • Must be proficient in Microsoft Office Applications

DESIRED SKILLS & KNOWLEDGE:

  • Proficient in Microsoft Powerpoint, and Microsoft Visio and should be able to create complex diagrams
  • Experience support Agile development methodologies
  • Experience documenting complex modern IT environments and applications where IaaS, PaaS, and SaaS are employed and integrated with applications.
  • Familiarity with federal government projects
  • Familiarity with Federal Information Security Policies, Information Assurance practices, and Certification & Accreditation (C&A) requirements.

CLEARANCE

  • DoD Secret or ability to obtain DoD Secret is required.

 

BENEFITS:

 

NikSoft’s competitive benefits program includes comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family.

 

 

NikSoft Systems Corp is fully committed to the concept and practice of equal opportunity and affirmative action in all aspects of employment.  NikSoft is an EOE M/F/Disability/Veteran employer. For more information about our other openings, please visit www.niksoft.com.

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